We are pleased to offer full refunds to your original form of payment, as long as your merchandise is sent back, in its original condition, within 30 days of receiving your order. Please ensure a valid receipt is presented at time of return.

Unfortunately, we cannot offer refunds on shipping costs. Customers are responsible for return shipping costs. Alternatively, customers may arrange to
hand-deliver items for return in Toronto, Ontario by contacting us (link to contact us page here).

We are happy to accommodate an exchange on a case-by-case basis. Please contact us (link to contact us page here).

*Important Note: We reserve the right to issue refunds or credits at our sole discretion unless otherwise required by law. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.